Terms and Conditions

• Competition Terms
• Terms and Conditions
• Payments
• Delivery
• Returns
• Copyright and Trademark

All prices are in £ sterling.
We reserve the right to change any advertised price before you place an order. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled, you will be offered an alternative or given a full refund.

Payments

Payment can be made by credit or debit card on line or over the phone. Payment will be debited to your account on despatch of your order.

We will take all care within our power to keep your order and payment details secure.

In the unlikely event that your goods are lost in transit or arrive damaged, please notify us at the Customer Service email address sales@kitheath.com or via our telephone number +44 (0)1271 312029.

Delivery

Last delivery before Christmas is noon 23rd December, we can not guarentee that next day delivery will arrive by the 24th. We are closed from the 24th December 2011 to the 3rd January 2012. All orders placed after the 23rd December will not be dispatched until the 3rd January.

We charge a set amount for your delivery, no matter how many items you order. This includes postage, packing and insurance. The charge depends on the speed of delivery required.

UK Standard recorded delivery: £3.50
Guaranteed next day delivery £5.95 (orders placed before 2pm, Monday to Friday)

Europe Standard recorded delivery: £5.95
Rest Of World Standard recorded delivery: £6.95

Unfortunately, we cannot deliver to a PO BOX address or secure home delivery boxes at this time.

Returns

We want you to be happy with your purchase so our jewellery comes with a money back guarantee. We are happy for you to return any unwanted pieces within 28 days of the order being delivered, for a refund or replacement. However, for hygiene reasons earrings cannot be returned.

Please return goods as they were sent to you. Items that we consider to have been mistreated or damaged through wear and tear cannot be replaced or credited. A returns form will be sent with your order. Please note that we do not provide a free returns service.

Copyright and Trademark.

All Kit Heath designs and images are exclusive to Kit Heath Ltd and are protected by copyright.

Kit Heath is a registered trademark of Kit Heath Ltd.