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Standard Delivery

Royal Mail Tracked 48
Usually 3-5 working days*
The service times are not guaranteed.


orders over £50


orders under £50

Express Delivery

Royal Mail Special Delivery
Priority service*
Order before 2 pm for same-day despatch. Delivery dates and times cannot currently be guaranteed.


Rest of World
Excluding Europe

Standard International Delivery

Royal Mail International Tracked & Signed
7-10 days*
Delivery times vary by destination
Please refer to Royal Mail's website for guidance.


Last Recommended Order Dates

for pre-Christmas Delivery*

Engraving Orders — Wednesday 14 December

Standard Delivery — Friday 16 December

Express Delivery — Wednesday 21 December

*Order dates are recommendations only and delivery times cannot be guaranteed.

Service Update During Royal Mail Strikes

The Communication Workers Union (CWU) has called on their members who collect, sort and deliver parcels and letters to take national strike action. Whilst Royal Mail is working to minimise disruptions to their services, orders placed during the strike action will likely be affected by delays. We regret any disruption and delays to our deliveries this is likely to cause.

Royal Mail will continue to deliver throughout the strike action, prioritising essential services, and will be delivering as many Special Delivery and Tracked 24 parcels as possible. Delivery times, however, will not be guaranteed during the planned strike days.

We will continue to do our utmost to offer our usual high level of service and thank you for your patience and understanding during this time.

For more information about the strikes and dates affected, please visit the official Royal Mail website.

General Delivery Information

  • We aim to despatch orders (excluding engraved pieces) placed before 2 pm Monday to Friday UK time on the same working day.
  • We do not currently deliver to the EU.
  • Our flat-rate delivery charges include postage, packing and insurance to ensure your order arrives at its destination safely and securely.
  • Please note that orders will not be despatched over weekends or UK bank holidays.
  • Unfortunately, we cannot deliver to PO BOX addresses or secure home delivery boxes at this time.

*Our Delivery Times are estimated from time of order and are for guidance purposes only and are not guaranteed. Please refer to the couriers' website for local service updates and any potential delays.

You will receive a tracking number via email and/or SMS once your order has been despatched. Any delivery charges are non-refundable unless the items are faulty.